Terms and conditions for www.raremond.com

BUSINESS INFORMATION
Company: Dixons.dk ApS
CVR: 19831132
Brand: RAREMOND
Year of brand establishment: 2015
E-mail: contact@raremond.com
Phone: +4528599562
Address: Denmark, 2630 Taastrup, Sankt Bendts Alle 29

METHOD OF PAYMENT
You can safely and secure pay with your card at www.raremond.com. We will first draw the money after the package has been shipped. We accept all mentioned cards: 

Visa Dankort
Visa Card
Visa Electron
Mastercard
PayPal

You will receive an e-mail, when your order has been confirmed.

HOW TO RETURN THE PRODUCT
When you are shopping at RAREMOND, you have the right to return the order. You have to use your right within 14 days from the day that you receive the products. You have to pay the return postage and you have the responsibility that we receive the package. When we receive the package and accept the condition of the product, then we will refund the purchase. Send an e-mail to contact@raremond.com containing invoice number, name, address, bank account number and card registration number.

The right of returning the order will be useless if the products have been used, if the products are not returned in the original box and tags with protective wrapping that secures the box, if the products have been in contact with perfume, dirt, makeup, smoke or animal hair.

HOW TO EXCHANGE THE PRODUCT
When you are shopping at RAREMOND, you have the right to exchange the selected products. You have to use your right within 14 days from the day that you receive the products. You have to pay the return postage and you have the responsibility that we receive the package. When we receive the package and accept the condition of the product, then we will provide free shipping for the replacement product.
Send an e-mail to contact@raremond.com containing which product you want in replacement, invoice number, name, address, bank account number and card registration number.

The right of returning the order will be useless if the products have been used, if the products are not returned in the original box and tags with protective wrapping that secures the box, if the products have been in contact with perfume, dirt, makeup, smoke or animal hair.

HOW TO CLAIM WARRANTY
The right of warranty is valid for 2 years, which mean you can have your product repaired, exchanged, receive a discount or have your money refunded, which we will decide depending on the flaw. The right of warranty is not valid if the flaw occured by improperly use or by wear and tear. Send us an e-mail on contact@raremond.com about the flaw as soon as it occures. We will pay the return postage in case of the warranty right.

DELIVERY TIME
We will ship all orders within 24 hours.
The delivery time will depend on your location and which shipping method you choose. The average time of delivery will be 1-3 days.

PRIVACY POLICY
We will not sell or pass on your private informations. We will secure your private informations in our system and you are allowed at any time to have them deleted. We are registrering the personal informations with the only purpose to deliver the ordered products to you. Your personal informations will be registered at www.raremond.com and will be stored for five years, after which they will be deleted.
When we are collecting your personal informations, we secure that you always have given your consent, in that way you agree that we have informed you exactly in which informations we will collect and why we collected these informations. The founder and the employees of RAREMOND have the permission to see your personal registered information about you in our system.

As a customer at RAREMOND, you always have the right to make an objection against the registration. You also have the right to get an insight in which informations we have registered about you. These rights is given through the Danish Data Protection Act.


If you have any questions in relation to our terms and conditions, please feel free to contact us.